Source: National Cyber Security News
An artist says she has lost her life savings after her account was emptied when someone hacked into her Amazon account and bought almost £4,500 worth of goods.
Sarah Brown, 51, from Lower Compton says she has been treated “appallingly” by both her bank and the online retail platform, following the fraudulent activity.
She says she had asked Amazon to suspend her account a week before the hefty sum was deducted from her bank account – but says they failed to do so.
The retail company has since said it has refunded all of the money to Miss Brown, but she has been unable to verify this as she has not been to the bank.
More than a month ago Miss Brown was notified that “someone tried to purchase something” from her Amazon account and she says she called the company to have it suspended.
Five days later Miss Brown says she called again ‘to check it had been closed’ but was informed it was still active. She then says she requested it was suspended again.
In total, Miss Brown says she made five attempts to close her account before she lost her life savings.