Scotiabank said it is contacting some customers it believes could be at risk of fraud after an employee accessed “a limited number” of client accounts without a valid business reason.
“The employee is no longer with the bank,” Scotia told Global News via email.
“The safety and security of our customers and their information is a top priority for the bank and we take this matter seriously. Impacted customers are being contacted and we are cooperating with relevant authorities,” the bank also said.
The bank did not say how many customers it believes have been affected or what information may have been accessed.
Concern about a possible data breach emerged on the social media forum Reddit on Monday night after a user claimed the bank had contacted him via telephone saying the personal information of some customers may have been compromised.
In response to a Global News inquiry about the Reddit thread, Scotia said the incident “is not a cyber-related.”